Pilgrim Warranty
Pilgrim

Pilgrim Warranty


For over 60 years, Pilgrim has been the first choice for both retailers and consumers who demand the very best in quality hearth accessories. Pilgrim's award-winning designs of fireplace screens, tool sets and wood holders are backed with a Limited Lifetime Guarantee. When you choose our products, you join the ranks of millions of satisfied customers who trust Pilgrim to be at the center of their home.

Peace of Mind - Pilgrim's Limited Lifetime Guarantee

Every Pilgrim Brand product is warranted to the original consumer purchaser against defective materials or workmanship for the life of the product. A copy of the original sales receipt is required. This warranty is void if product was damaged by accident, unreasonable use, or neglect not arising from defects in materials or workmanship.

About Pilgrim Home & Hearth

For over 60 years, Pilgrim has been the first choice for both retailers and consumers who demand the very best in quality hearth accessories. Pilgrim's award-winning designs of fireplace screens, tool sets and wood holders are backed with a Limited Lifetime Guarantee. When you choose our products, you join the ranks of millions of satisfied customers who trust Pilgrim to be at the center of their home.

How Pilgrim's Guarantee Works

Pilgrim will, at its discretion, repair or replace, free of charge, any Hearth or Home item which proves to be defective due to normal use. Contact our customer service department at 800-957-1178 during normal business hours or email customer service cs@timelesswroughtiron.com

Disclaimer

Any implied warranties arising out of this sale, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, Pilgrim shall not be liable for loss of use of the product or other incidental or consequential costs, expenses, or damage incurred by the consumer or any other user. Some states do not allow the exclusion or limitations of implied warranties or consequential damages, so the above limitations or exclusion may not apply. Pilgrim reserves the right to make modifications to size, materials or style of any product shown in this catalog.

Questions? Call: (800) 957-1178 - Or - Email: cs@timelesswroughtiron.com

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