Product Options -
Nearly all of the hand-made items from Stone County Ironworks have options whether that be Size, Finish, Table Top, Iron Base, Lampshade, Upholstery, etc... If a product has options you will find those on the right side of our product photo(s). For more information on the options of this product please click on the "?" to the left of the drop down menu, or click on the link just below the drop down. If you have questions or need assistance please calls us, we would be happy to help.
How it's Made -
Each product is hand-forged by the skilled hands of artisan blacksmiths who have a passion for iron work. Their blood sweat and tears go into each and every piece they create for you, and no two pieces will ever be exactly alike. It's because of this technique that these items stand alone in quality and customer satisfaction. The individual tool marks paint a lifelong story on every item - The quality and comfort they usher into your space is undeniable - And the satisfaction of knowing this was built by hand and it will not let me down is impossible to duplicate with a lesser product.
Product Care -
Maintenance on most of our items is minimal and they don't require any special attention. Dusting with a dry lint free microfiber cloth or anything without chemicals is ideal. All iron and protected table top surfaces can be cleaned easily with mild soap and warm water. For more detailed instructions on how to care for these items please visit our dedicated Stone County Product Care page by clicking here.
Shipping -
Shipping methods vary based on the size of your order from regular small truck delivery to semi truck.
To-your-door ground Shipping is Free on any order over $250.00! If you're ordering a truck load, or need help carrying in and setting up we do offer White Glove deliver services which can be selected during checkout as your preferred method of delivery.
For more detailed shipping information please visit our shipping section by clicking here.
Lead Time -
The current shop lead time is 4-5 weeks; Custom work is 6-8. Remember these items are hand-made and take time to build - We ask that you please be patient as the quality and selection are well worth the wait. If you need a project rushed please give us a call (800) 957-1178; We can sometimes accommodate a rush order but there will be a 15% up-charge for rush orders.
Warranty -
All products from Stone County carry a limited lifetime warranty against manufacture defects not related to normal wear and tear. This item is hand-made and built to last a lifetime.
Returns -
Returns are easy - If you are not completely satisfied with this product you can return it within 45days after receiving the item. Return merchandise is shipped back at your expense and it is your responsibility to package the items so they do not get damaged during transit. The only time you are not responsible for shipping charges is if the item was damaged in transit or if it has manufacture defects. This manufacture also charges a 15% restocking-fee if the item is coming back for reasons other than manufacture defects.
