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Nearly every hand-made piece of furniture from Charleston Forge has premium options whether that is Size, Finish, Table Top, Upholstery, etc... If a product has options you will find those on the right side of our product photo(s). For more information on the options of this product please click on the “?” to the left of the dropdown menu, or click on the link just below the drop down. If you have questions or need assistance please calls us, we would be happy to help.
Making beautiful furniture in America is our passion. Not a day goes by that we don't recognize how fortunate we are to live in the Blue Ridge Mountains of North Carolina and come to work every day right alongside true artisans who were raised in these rugged hills and who take great pride in everything they do. Whether they are forging hot metal or hand-planning a solid wood table top, you can see and feel a sense of hand in every piece they make. There are no high speed production lines -- each piece is made one at a time, by hand. Our furniture is beautiful and it is designed to be used -- not pampered.
And speaking of "not pampered", not only do we make residential furniture, we make furniture for restaurants, hotels, resorts, assisted living facilities, offices, conference rooms, kitchen cabinet suppliers, granite and marble fabrication houses (who need strong bases to support their heavy tops). We've made furniture for well known retailers such as Room & Board, Restoration Hardware, Crate & Barrel, and Bloomingdales, just to name a few. We even made a custom bed for a famous boxer who had a body almost as big as his ego.
Maintenance on the items is fairly simple - Dusting with a dry lint free microfiber cloth or anything without chemicals is ideal. All iron and protected table top surfaces can be cleaned easily with mild soap and warm water. We recommend furniture polish be used regularly, every 1-2 months or as needed based on use. We ship all of our copper tops with a wax coating and recommend that you wax your copper table every 1-2months.
• Do clean periodically with mild soap and water.
• Do rinse and dry thoroughly.
• Do apply a good furniture wax one or two times a year.
• Do lightly buff with a soft cloth to produce a low sheen and warm luster.
• Don't use harsh abrasives or strong detergents.
• Not intended for outdoor use.
• Do dust frequently with a 100% cotton cloth.
• Do clean wood with a damp cloth.
• Do cover the bottoms of all table-top accessories with felt.
• Do not clean wood with soap and water.
• Do not leave water standing on the wood.
• Do not use cleaners containing soap, oil, ammonia, or solvents.
• Do not place wood in direct sunlight.
• Not intended for outside use.
Charleston Forge products carry a warranty for one (1) year following the original invoice date.
Charleston Forge uses solid wood, fine leathers and fabrics, and other natural materials. Variation of color, stain, dye lot, etc. are to be expected. We believe these characteristics make each piece unique, and do not consider these variations to be a defect. Chips and scratches that occur from handling or use are not the responsibility of Charleston Forge. We do not warrant against wear, fading or shrinking on fabric or leather parts. Please note that foam seats will soften and conform with use and is not considered a defect. This warranty applies under conditions of normal residential use and does not apply to damage incurred as a result of negligence or misuse. This includes improper cleaning, exposure to chemicals, foreign substances, liquids, sunlight, accidents or any use for which the product was not intended. We shall, at our discretion, repair or replace items that fall under the terms of this warranty. We reserve the right to make changes in our designs, details and dimensions without notice.
During this warranty period, Timeless Wrought Iron will, at our option, repair or replace any such defective component without charge except for transportation, shipping and handling costs. A return merchandise authorization (R.M.A.) must be issued by us before returning any merchandise. All returns must be suitably packed to prevent further damage (preferably in the original carton). Craftsmanship or the use of natural materials may cause minor variations to occur from piece to piece. This warranty does not cover such minor differences. This warranty is in effect for products under normal use. No credit or allowance will be made for damages or defects resulting from abuse, improper maintenance, fire or natural disaster.
How much will shipping cost? Shipping is free on orders over $250. For simplicity the exact shipping amount for your entire order is calculated and displayed during checkout.
When will this ship? A Lead Time is listed to the right of the product picture and just under its price. Stock items ship from distribution centers in a couple days while made-to-order items can take several weeks
How is this shipped? With Free Shipping you will get standard ground shipping and delivery with FedEx, USPS, or UPS. Larger furnishings like beds, tables or large consolidated orders will ship with a freight company. Truck shipments with a freight company are also free and included standard curbside delivery. If you require further assistance like inside delivery, setup and package disposal you are responsible for those charges and we will want to set those services up with you ahead of time. Give us a call @ 800-957-1178 and we will work with you find a shipping option that works best if standard free ground shipping is not ideal.
What if I receive a damaged item? If you receive a damaged order please send us an email with images and/or a description of the damages immediately so that the freight company can be contacted and a claim submitted. Freight damage claims must be noted on the freight bill, and reported within 24 hours of receipt of obvious damage and within 5 days on hidden damage. Failure to report this damage quickly may result in your claim being denied. Save the carton and damaged items for inspection by the carrier and a possible return.
How do returns work? You may return this item in new, unused, and resalable condition for a refund or exchange within 30 days of delivery. All returns must be accompanied by a Return Merchandise Authorization number or RMA. Pending an inspection, a refund will be issued for all returns received in their original/adequate packaging in new condition. Store credit will be issued for all returns received more than 30 days after purchase and/or without receipt, or in used/not new condition.
Shipping and handling charges are non-refundable.
This Made-To-Order item has a 10% restocking fee if returned or exchange for any reason other than manufacture defects or damage.
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Timeless Wrought Iron ™ - All Rights Reserved © 2015. - Address: W3312 County Road FF. Sheboygan, WI. 53083 Built with Volusion
Timeless Wrought Iron specializes in luxury hand-forged, or wrought iron furniture and home decor. We are dedicated to quality products, service and user experience. Unique products, quality service – Satisfaction guaranteed!